![]() Thanks for your understanding and cooperation. To help you better, could you please share all related information I mentioned in my first reply I will try my best to help you with this issue. Hope above steps can help to fix this issue, please feel free to let me know if you need further assistance. Note: You may have to unlock your keychain by using your password. ![]() Delete all keychains starting with Skype for Business.Open Keychain Access from /Applications/Utilities folder.Go to Finder > press Command+Shift+G > type in /users//library > delete the following files:.In the meantime, please kindly try below steps to clear SFB caches to see if there is any improvement: May I confirm whether you have checked if both your SFB client and Mac OS are update to the latest version? Thank you for contacting us, I'm so sorry to hear this issue happens again.
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